Terms of Service

By using AutoAudit AI (the “Service”) you agree to these Terms. If you do not agree, do not use the Service. We will do our best to keep these Terms in plain English; if you have questions, contact us before relying on anything you read here.

Local consumer protection and contract laws may give you additional rights regardless of what this page says. Where a right in your jurisdiction conflicts with these Terms, that right controls.

The Service does three things, and only these three:

1. Automated website auditing. You submit a URL; we crawl the pages of that URL and run a fixed set of technical checks (SEO, performance, accessibility, security headers, broken links, redirect chains, etc.) against the result.
2. Suggested fixes. For each problem we detect, we generate a written suggestion — a redirect map, a meta-tag edit, a content rewrite, or a similar remediation. Suggestions are advisory and never deploy themselves.
3. Optional email delivery. You can ask us to email a copy of a report to the address you supply. You can stop receiving these emails at any time using the unsubscribe link in each message.

We add or remove checks over time. We do not, and do not promise to, audit every conceivable web property (mobile apps, native APIs, backend services, internal tools).

You agree to use the Service only on sites you own or have explicit permission to audit.

You also agree not to:

• Submit URLs you are not authorized to scan, or use the Service to probe systems you do not own.
• Attempt to overwhelm, crawl around, or otherwise stress our infrastructure beyond reasonable use (rate limits for the live demo are documented on the pricing page).
• Reverse-engineer, decompile, or otherwise extract the Service’s source code, scoring rules, or AI prompts.
• Resell, sublicense, or white-label the Service without our written permission.
• Use the Service to violate any applicable law, including privacy, copyright, and computer-misuse laws.

We may suspend or terminate access for anyone we reasonably believe is violating this section. Where safe to do so, we will warn you first and give you a chance to fix the issue.

You are responsible for what happens on your site. The Service suggests fixes; a human (you, or someone on your team) reviews and decides whether to apply each one. We are not responsible for:

• Changes you make to your own site as a result of a suggestion.
• Lost traffic, lost rankings, lost revenue, or any other business outcome once a fix is deployed.
• Third-party claims arising from the content of fixes (including copyright or defamation claims).
• Outages or regressions caused by deploying a suggested fix without adequate testing.

The “human-in-the-loop” review queue is the boundary of our responsibility. Everything upstream of a human clicking Approve is the Service; everything downstream is you.

The Service is provided “as is” and “as available”. We make no guarantees about:

• Search ranking or any specific SEO outcome.
• Web traffic volume or quality.
• Compliance with any particular regulation, framework, or vendor’s published rules.
• That the Service will be uninterrupted, error-free, or that every suggested fix will work in your environment.

Nothing in this section is intended to override any warranty or consumer right you have under the law of your jurisdiction that cannot lawfully be disclaimed.

The Service offers three paid plans. Starter is a monthly subscription at $9 / month that unlocks daily audits on 1 site, the full 22-check engine, and the shareable report. Growth is a monthly subscription at $29 / month that scales to 5 sites and unlocks accessibility + security-header findings plus PDF export on every report. Agency is priced on a custom basis — email us for a tailored quote. Pricing, billing frequency, plan inclusions, and how to cancel are kept up to date on the Pricing page.

The following applies to every paid plan:

• Charges are processed by a third-party payment processor (Stripe). We never see your card number; the processor handles PCI compliance and dispute resolution.
• Starter and Growth subscriptions renew monthly at the published rate. Each monthly charge is non-refundable — once the subscription cycle clears, the payment stays with the company. You can cancel at any time from the Stripe billing portal; access continues through the end of the current billing period.
• Growth cancellation is locked for the first 30 days after subscribe — the product surfaces the lock in your dashboard so you can see when it lifts. After day 30 the Stripe portal exposes cancel + invoice controls as usual.
• Agency fees, scope, and onboarding cadence are confirmed per-engagement via email before any charge is taken. There is no automated recurring charge for Agency customers.
• Charge disputes should first be raised with us so we have a chance to resolve them before the processor's dispute window is opened.

We own the Service — its code, its scoring rules, its design, and its branding. You own the content you submit to the Service and any reports we generate from that content. You give us a limited licence to process the URLs and content you submit so we can run the audit and produce the report; this licence ends when the audit data is deleted according to our retention policy.

We do not claim ownership of your website, your source code, or your customer data. Feedback you send us (bug reports, suggestions, ideas) is non-confidential and we may use it freely.

You can stop using the Service at any time. Delete your account and we will remove your data according to the retention window in our Privacy Policy.

We can suspend or terminate access if (a) you materially breach these Terms and do not cure within a reasonable time after notice, (b) continuing to host your data would create an unreasonable legal or security risk, or (c) we discontinue the Service. Where practical we will give you advance notice and time to export your audit history.

To the extent permitted by the law of your jurisdiction, our total liability to you for all claims arising out of or related to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim, or (b) USD $100.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost traffic, or lost data, even if we were advised of the possibility of those damages and even if a remedy fails of its essential purpose.

Nothing in this section is intended to exclude or limit liability that cannot lawfully be excluded or limited (for example, gross negligence, wilful misconduct, or liability for death or personal injury caused by negligence, where the law of your jurisdiction does not allow such exclusions).

We will update these Terms from time to time. When we make a material change we will update the effective date at the top and notify existing customers by email or by a prominent notice on the Service before the change takes effect. Non-material changes (typo fixes, clarifications) do not require advance notice.

Continued use of the Service after the effective date means you accept the new Terms.

Questions, complaints, or notices about these Terms go to:

Email: autoaudit-ai@polsia.app